• Privacy Commitment

  Good Culture Club (“we”, “our” or “us”) recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Under law, your rights to privacy are also protected. Privacy laws place strict requirements on us to treat certain information collected as confidential, to store your information securely and to allow you easy access to check and correct your information.

• Scope of our Privacy Policy

Our Privacy Policy applies to the personal information we collect, store, maintain and use about you as customers, visitors to our website, social media and other digital services.

This privacy policy is also intended to inform you about the information and data gathered by Momence, Inc booking platform, through which GCC classes are booked, when you use this service, how they store your information, information they collect and to the degree your information may be used.

• Promotional communications

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe link”/”update our preferences” at the bottom of any of our communications, or by clicking into your account and manage the level of communication which you want to receive from us.

If you otherwise wish to access, correct or delete any personal information we hold about you, please contact us directly via hello@goodcultureclub.com.

• Security

We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose.

We take website and credit card security extremely seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions.  Momence, Inc booking platform uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details and delivery addresses so that other computers are unable to decipher the information, ensuring privacy and security. This also ensures GCC cannot access your credit card data either, and can only engage with the stored details in the capacity of class/membership/subscription sales or refunds, where applicable.

To ensure you are accessing a secure server, look for the unbroken key or closed lock symbol located either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double-check by looking at the URL. If SSL is active, then the first characters of the URL will read ‘https’ rather than just ‘http.’ It is important for you to protect against unauthorised access to your password and your computer.

Ensure you sign out when you have finished visiting our websites especially if you have accessed the websites from a shared computer.

• General

By using our websites, you are consenting to the collection of information by us in accordance with this Privacy Policy.  Please note that we reserve our right to amend, remove or vary this policy without notice.  You should check this page regularly to take notice of any changes we may have made to this policy.

Use of Momence, Inc to book GCC services

GCC’s use of consumer data and details via the Momence, Inc booking platform is for the sole purpose of scheduling and booking classes, and the sale of drop in classes or workshops, packs, subscriptions & memberships. At no point will GCC authorise or charge an amount to consumer credit cards without explicit consent of the consumer. All pricings are transparent on the Website and Momence platform, with the only authorised transactions pertaining to the aforementioned fees for Services offered by GCC.

By using our websites, you are consenting to GCC’s use of booking platform, Momence, Inc to facilitate the booking of classes, workshops, and services. Read the Momence privacy policy here or below.

• Description of Service

This privacy policy is intended to inform you about the information and data gathered by Momence (“us”, “we”) when you use this service, how we store your information, information we collect and to the degree your information may be used. We do not rent, sell or share your personal information with 3rd parties. We provide you with the opportunity to review, remove and modify any personal information that you provided previously under the Data Protection Act of 1998. You may update your personal information by logging into your Momence account and updating your details by clicking your username at the top right of the page, and then clicking Settings.

• Data Use & Collection

We only collect the personal data you choose to provide us during your registration process. All data is stored in the United States. In order to provide our services, we store information about your customers so that you can offer and manage your content. We collect the name and email address of each paying and/or registered customer. The name and email are needed to allow individuals access to our services for processing payments, authentication, or otherwise administering access to content, with additional information acquired during the checkout process, also collected and stored.

To remove your customer data from the Momence platform, please contact the business (GCC) to delete data permanently. Some transactions between customers and GCC site on the Momence platform may involve payment by credit card, debit card, and/or third party online payment services. In such transactions, we will collect information related to the transaction as it relates to verifying and providing access to content, including only the following when relevant: Card type, last 4 digits of the card, card expiration date, e-mail address (in the event of payment via PayPal), date of transaction, amount of transaction, and origin of the transaction (ie. via the web platform or in-app purchase). Other information collected during the transaction will remain with and secured by the payment processing company (ie. Stripe, PayPal, Apple Pay, etc.).

• Security

We employ and protect all data with SSL encryption and other security measures to ensure that your data is protected and safe. Please be advised that while we take extra measures to protect your data and the integrity of your information, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a strong password for your registered account with Momence to ensure others from easily guessing your password. Passwords are encrypted before being written to the database. This means that there are never plaintext passwords stored in the database. Passwords cannot be retrieved, only reset, to protect privacy at the highest level. Our database has several layers of encryption security. Complex logic has been developed and deployed to detect malicious activity with swift banning implementation to prevent any hacking attempts. Beyond this, we do not disclose our private security measures.

• Contact Information

If you have any questions or concerns about this policy or any Momence services products, services, or features, please don’t hesitate to contact us at support@momence.com.

User Data Policy

Momence's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Last Updated 24 March 2023.